Dispute Resolution Questions

1. What do I do if a domain name infringes on my intellectual property?
2. What do I do if I have a problem with my registrar?

1. What do I do if a domain name infringes on my intellectual property?
First, contact the registrant of the domain name. You may be able to work out the problem together. If not, a party who wishes to initiate a dispute regarding the validity of a .ORG domain name registration must use the Uniform Domain Name Dispute Resolution Policy (UDRP) or a court system.

The Internet Corporation for Assigned Names and Numbers (ICANN) requires that the UDRP be incorporated by reference into the registration agreements between registrars and registrants. ICANN's Web site contains a list of approved UDRP dispute resolution service providers.

2. What do I do if I have a problem with my registrar?
First, try to resolve the issue with the registrar directly. Registrars are required to have customer support mechanisms to assist you. Your registration agreement is a contract between you and your registrar, and therefore PIR does not normally intervene in such disputes.

If the problem persists, visit the InterNIC Registrar Problem Report page. It provides additional suggestions to address the problem and a report form.